As a result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Network), Tinder today announced per handful of product improvements as well as addestramento for internal teams at the dating app maker designed puro better support survivors of abuse and harassment. Soon, Tinder also says its members will have access puro background checks on their matches through Formazione, a nonprofit the dating app maker invested in last spring.
One key aspect of the partnership with RAINN involved addestramento Tinder’s customer care gruppo. Through the pratica, staff learned how survivors may report abuse and harassment, and how onesto proiettore reports of serious abuse – even if the reports use vague language sicuro describe the events. The addestramento, which is now also per mandatory part of Tinder’s onboarding and pratica professione, additionally provides instructions on how equipe members should respond preciso these types of reports when they occur.
Meanwhile, per the Tinder app, survivors will gain access onesto per more direct way esatto report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want puro receive follow-up information about actions taken, as some prefer onesto receive updates and others do not.
The app will also provide alternative support options, as not everyone will feel comfortable making a direct report. Through the Tinder Safety Center, a dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access esatto preparazione checks on matches from Garbo. Tinder invested a seven-figure sum into New York-based Istruzione mediante , which offers an alternative preciso traditional sostrato checks that surface a wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.
The Tinder Safety Center is now also accessible from anywhere in the app, reducing the number of taps it takes for per user sicuro locate the resource.
“Our members are trusting us with an incredibly compatissante and vulnerable part of their lives, and we believe we have per responsibility puro support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Affable Advocacy for Tinder and Competizione Group, sopra verso statement about the changes. “Working with RAINN has allowed us esatto take verso shock-informed approach to member support for those impacted by harassment and assault,” she added.
Insegnamento instead focuses on whether or not someone’s retroterra indicates verso history of violence
Breeden, who held a similar position at Uber, joined Tinder con as Scontro Group’s first-ever head of safety and accommodant advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Gara, OkCupid and Plenty of Fish.
Tinder and other dating apps have put a higher focus on member safety features after verso 2019 report revealed how dating apps run by Tinder parent Scontro Group allowed known sexual predators to use its apps, paio puro the lack of retroterra check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – a key dating app demographic.
Mediante early 2020, Tinder invested con Noonlight puro help it power new safety features inside Tinder and other Incontro-owned dating apps, ahead of its investment per Garbo.
Spetitor, Bumble, has marketed itself as being more women-friendly, launching per number of features designed sicuro keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option sicuro hide from victims, for example. Tinder has followed suit, launching new safety features of its own.
Tinder’s top U
The company has also felt the pressure esatto get ahead of coming regulations impacting tech companies, like those operating communautaire media apps and dating services. Tinder, which dominates the dating app market, today plays durante communautaire networking as well, with additions like quick chat features, an interactive monitor series and other additions esatto its new Explore hub sopra the app.
“By adopting more contusione-informed support practices, Tinder will be better positioned onesto support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, spalla president of Consulting Services at RAINN, con verso statement.